Frequently Asked Questions

Yes! We offer free shipping on all orders of $100 or more.

We understand that sometimes you may wish to return a product, but due to the nature of our products, we only accept returns on manufacturing faults of the product.

Please review our Returns/Refund Policy for more information.

The raw lanolin material is sourced from sheep that are farm raised in the clean open pastures of New Zealand. All wool collection is done with gentle precision by hand. The process is actually very healthy for the sheep’s coat and our Prolan grease is a natural by-product of wool production.

During the initial application there may be a slight natural odor. However, once it has cured for roughly 24 hours there is no ongoing odor.

One of the best things about Prolan is that the main ingredient (lanolin) is natural, non-toxic, and non-carcinogenic.

Try a sample area to see if there is a reaction with the Prolan product. If there isn’t, go ahead and coat. If it has been previously coated with Prolan, simply recoat.

Prolan will not affect rubber, wiring, or plastics.

Waterblast the surface, allow it to dry, and then apply Prolan. If the surface is reasonably clean or has a minimal amount of dust, you can apply Prolan without water blasting. Flaking rusted areas should be scraped or wire buffed before application.

No, sunlight will break it down.

Paint should be applied first, with a coat of Prolan applied overtop after the paint has hardened. Otherwise, the paint will stick to the Prolan wax instead of the original surface.

A coating of Prolan Extreme applied to the internal cavities of a boat hull will prevent the air and moisture from getting to the surface. This will also prevent corrosion.

The Extreme product is excellent if rubbed into a wooden surface. In fact, any of the Prolan grades will offer a level of protection for wood.